Workers Compensation Loss Prevention Materials
Preventing Workplace Violence
Client Aggression presents a significant exposure to employee injury for Social Service organizations. An in-depth study of two years of workers compensation claims for social service organizations shows that Client Aggression represents the highest overall frequency and second highest incurred dollar loss of any exposure.

The Liberty Mutual Loss Control Specialists defined an effective and realistic best practice standard to address the aggressive client exposure.  This section contains a document detailing the three-strategy approach to controlling exposure from Client Aggression:

·  Strategy # 1 - Communication – Organizational and Individual Contributor Specific

·  Strategy # 2 - Maximizing the Value of Existing Behavior Management Programs

·  Strategy # 3 - Post-Incident Management

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	Preventing Workplace Violence for Health Care & Social Service Workers
	Critical Incident Stress Debriefing in the Workplace; Following a Violent Incident
	Client Aggression